Front Desk Clerk and Night Auditor, Holiday Inn

Company: Delaware North
Location: West Yellowstone
Posted on: January 30, 2025

Job Description:

The opportunityDelaware North Parks and Resorts is searching for a customer-service focused a full-time Front Desk Clerk and Night Auditor to join our team at Holiday Inn in West Yellowstone, Montana. Working in an exciting, fast paced environment, you will never have a dull day at work. If you are interested in being responsible for night auditor and front desk duties, apply to join our collaborative team today. *Will work both NA and PM shifts 11pm-7am and 3pm-11pm. Pay $16.00 - $17.00 / hourInformation on our comprehensive benefits package can be found at .What we offer

• Health, dental, and vision insurance*
• 401k with company match*
• Paid vacation days and holidays*
• Paid parental bonding leave*
• Tuition or professional certification reimbursement*
• Weekly pay
• Friends and family discount on IHG room rates
• 50% off meals and electric bike rentals
• Free Yellowstone Tour with Yellowstone Vacation Tours (purchase of park entrance pass required)
• Referral bonus – earn $200 for each eligible referral
• Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide*Available for full-time, year-round team membersLife in West YellowstoneLooking for a job you love? Be part of a global team fortunate enough to live and work next door to Yellowstone National Park, our nation's first National Park! Located a half mile from the West entrance to Yellowstone with close access to Grand Teton National Park and the historic town of Cody, Wyoming, each day inspires in special places like this.
  • Shared apartments/rooms available for $85/ week
  • Housing costs include utilities and wifi
  • Coin-operated laundry on-site
  • Free weight room available
  • Free use of Holiday Inn pool
  • Access to tons of outdoor activities including:
    • Exploring the 2.2 million acres of Yellowstone National Park
    • Visiting nearby hot springs, geysers, and hotpots
    • Hiking, whitewater rafting, ziplining, wildlife tours, horseback riding, nature watching, camping, fishing, and much moreWhat will you do?
      • Run night audit function, reconcile credit card payments, input sales and manual sales sheets, understand guest folio, explanation of billing and how to make any needed corrections
      • Review pending advance deposits and charges, check guests in and out of the hotel efficiently
      • Quote room rates and room package information, post charges for in-house accounts
      • Complete shift closing, drop cash and check payments, securing the bank at all times and follow proper cash handling policies
      • Cash handling and accountability; maintain accurate paperwork as it relates to front office operations
      • Check and balance the daily figures, post room and tax charges on guest accountsMore about you
        • Previous experience in cash handling
        • Previous experience in customer service environment is beneficial
        • Good communication skills; ability to communicate with guests and team members
        • Basic math skills; ability to accurately handle money and count change
        • Experience using Microsoft Excel
        • No high school diploma or GED requiredShift detailsOvernight
          Evenings as needed
          Weekends
          Overtime as needed
          Holidays
          Monday to Friday
          Who we areOur location at the West entrance to Yellowstone National Park is ideal for individuals who enjoy the great outdoors. Within minutes of town, you can be hiking in the mountains, fishing in streams and lakes, and exploring Yellowstone National Park! We offer employee housing in furnished shared apartments in West Yellowstone, as well as skiing, snowshoeing, and snowmobiling during the winter months. Team members receive 50% off meals on workdays. Our business is all about people, and that includes you. At Delaware North, you're not just part of a team — you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality - come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.
          $16.00 - $17.00 / hour

Keywords: Delaware North, Bozeman , Front Desk Clerk and Night Auditor, Holiday Inn, Hospitality & Tourism , West Yellowstone, Montana